3 traps in coaching chemistry calls

mouse trap

In one of our coaching meetup and exchange sessions, one of our friends mentioned an awkward situation in a “chemistry” call: the potential client seemed to have not been made aware of the fact that she has a few things to work on. There simply wasn’t anything that the potential client wanted — so our […]

The 7 stages of questions


As coaches, leaders, sales people, conversation partners in general, if we want to learn something, we need to ask open questions. “When you talk, you are only repeating what you already know. But if you listen, you may learn something new”, is a quote attributed to the Dalai Lama. In our current times of conflict, […]

Psychological Safety?

safety net

Ever since the google aristotle project “psychological safety” seems to be the buzz word of teams today. What always amuses me is that it is not really about “psycho” and “logical” safety, it is not about what happens “inside” human beings at all. It is about what happens between human beings. As Mark McKergow says […]

The impossible team coaching

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Last week I had a session with a few of our team coaching alumni. They had called for “first aid” — a kind of supervision session due to a team coaching process that they had started to engage with. As we always do, they had started with a lovely contracting with the manager of the […]

The perspective of the coffee machine

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The great thing about being a mentor and coach trainer is that I learn so much from my participants and mentor coaching or coaching supervision clients! This ingenious coaching move comes from Marleen, a participant in our German Coaching Fundamentals course. But before I tell you about the coffee machine, let me tell you another […]

9 favorite coaching session starts and 2 really crummy ones


How do we start a coaching session? It is usually the coach who initiates the conversation by a question or an invitation to the direction the conversation might take. In our SF Masterclass, we collected a few beginnings and thought we’d share them with you. “How would you like to start the session, would you […]

The short guide to great chemistry meetings


The initial conversations between coach and prospective client are often called “chemistry meetings”. They are often free of charge and take maybe half an hour to an hour. In these meetings, the prospective client and the coach get to know each other to get a feel about if they would be a good fit. This […]

My client has no topic!


And then? So… what is the problem with no problem? Hm… usually, I would simply say: “Ah — so then, let’s cancel the session and please let me know 48 hours ahead of time next time there is no topic, so we don’t have to worry about cancellation fees”. However, sometimes clients get “regular coaching” […]

Should a coach take notes?

Note taking

Ah, yes, here we are again quoting the golden rule of coaching: “It all depends”. So I am sorry if you came here for a yes / no answer to the closed question above, you will be disappointed. But you still might learn from the considerations below. Note taking “pros”: Note taking helps some coaches […]

You cannot not influence

Words have power

We almost had a fistfight in our coaching masterclass the other day! Of course, not really 🙂 — we had a wonderful exchange of ideas around the power of language in coaching sessions. The questions we got so interested in as to almost jump across the screen was “can you really partner with your client” […]